Dispatch Buddy is a Chrome extension that enhances efficiency for truck dispatchers by simplifying routine tasks. It seamlessly integrates with major load boards like DAT and TruckStop, enabling features like one-click email dispatch, direct Google Maps routing, customizable filtering of loads, and automatic rate-per-mile calculations. This tool is designed to help you save time and increase your effectiveness in managing dispatch operations.

Installing DispatchBuddy is simple. Just go to the Chrome Web Store, search for DispatchBuddy, click “Add extension,” sign in with your Gmail account, and give permission. Then you can start sending email with one click.

To create or edit email templates, navigate to your account dashboard or click the extension icon and select ‘Edit Templates.’ You can use predefined variables to customize templates according to your needs. Once saved, these templates can be selected directly from the extension when preparing emails.

Dispatch Buddy is currently compatible with DAT and TruckStop load boards. We are continually working to expand compatibility with other platforms based on user feedback and demand.

Dispatch Buddy requires Google Chrome and is optimized for desktop use. Ensure your system runs on the latest version of Chrome for the best performance.

Dispatch Buddy updates automatically whenever a new version is released. You can also manually update your Chrome extensions by navigating to ‘Extensions’ in Chrome, clicking the ‘Developer mode’ button, and then clicking ‘Update’ to ensure all your extensions are up-to-date.

First, try refreshing your browser and ensuring you have the latest version of the extension. If problems persist, please contact our support team through the help section on Telegram (@dispatchbuddy) or directly via email at info@dispatchbuddy.com. Provide a detailed description of your issue, and we’ll get back to you as soon as possible.

Yes, security is a top priority for us. Dispatch Buddy uses encrypted connections to ensure that all your data, including emails and personal information, remain secure. We do not share your information with third parties without your consent.

Yes, using Dispatch Buddy is completely safe. We prioritize your privacy and security, ensuring that the extension does not collect or share any of your information with third parties. Dispatch Buddy is designed to enhance your dispatch operations without compromising your data security. Rest assured, your communications and personal information remain confidential and protected.

• Filters: Set your preferred criteria like miles and rates directly on your load board to find ideal loads quickly.
• Google Maps Integration: Click the map icon next to ‘origin’ and ‘destination’ on TruckStop and DAT platforms to view routes and plan efficiently.
• Profit Calculator: Adjust inputs like fuel costs and rate per mile in real-time with our calculator to estimate profits and make informed decisions fast.

If you exhaust your free email quota, all features will become inactive until you purchase a subscription. This ensures continuous access to all the benefits and functionalities of Dispatch Buddy.

Yes, you can cancel your subscription at any time through your account settings. If Dispatch Buddy doesn’t meet your needs, or if you require assistance with the cancellation process, our support team is ready to help you.

We welcome user feedback as it helps us improve Dispatch Buddy. You can submit feedback and feature requests directly through Telegram (@dispatchbuddy) or directly via email at info@dispatchbuddy.com

 After you log into DAT One or TruckStop for the first time with Dispatch Buddy installed, and features activated, you will need to refresh the page to fully activate all the features. This ensures that the extension integrates seamlessly with the load board and that all functionalities, such as email automation and map integration, are properly enabled for use.

Dispatch Buddy offers new users 100 free email sends to try out our premium functionalities without any commitment. Once you have utilized these emails, all features will automatically deactivate. To continue enjoying the full benefits of Dispatch Buddy, you will need to purchase one of our affordable paid plans.

If you notice that Dispatch Buddy is running slower than usual, there could be several factors at play: Internet Connection, Browser Overload, Cache and Cookies. Clearing your browser’s cache and cookies can often resolve issues with speed, as accumulated data can slow down browser performance. If none of these steps improve the speed of Dispatch Buddy, please contact our support team for further assistance. We’re here to help ensure that Dispatch Buddy works efficiently for you.

Unfortunately, once an email is sent through Dispatch Buddy by clicking the send icon on the load board, it cannot be canceled. We recommend double-checking the email content and recipient details before sending to ensure all information is accurate and intended.